Guest Assist 2.3.4

GOBIERNO DEL ESTADO LIBRE Y SOBERANO DE QUINTANA ROO – Freeware – iOS
out of 8 votes

Efficient Visitor Management with Guest Assist

Minh Ong

02/05/2025

Guest Assist offers a robust platform for managing visitor experiences in Quintana Roo, enhancing communication and service delivery for guests and staff alike.

It provides information and guidance on procedures for the care and/or resolution of emergency situations affecting the physical integrity or personal property of tourists visiting the Mexican Caribbean in the state of Quintana Roo, Mexico. This app is part of the Tourist Assistance Program.

Free calls to emergency numbers such as 911 (Emergencies), 088 (National Guard), 089 (Anonymous Report), 078 (roadside assistance), and the Tourism Secretariat Call Center.
Legal advice and personalized attention.
Access to the official catalog of Tourist Service Providers.
Possibility to share location with a trusted person using mobile phone functionalities.
Official legal and administrative procedures: loss or theft of passport, cloned bank card, filing complaints against tourist service providers, complaints about cyber fraud, medical information.
Directory of accredited consular corps in Quintana Roo, Mexico.
Directory of State Attorney General's Offices in Quintana Roo, Mexico.
Directory of Government Hospitals in the state of Quintana Roo, Mexico.

Please note: The Secretariat of Tourism Call Center service is only available to tourists located in the state of Quintana Roo, Mexico.

Overview

Guest Assist is a Freeware software in the category Education developed by GOBIERNO DEL ESTADO LIBRE Y SOBERANO DE QUINTANA ROO.

The latest version of Guest Assist is 2.3.4, released on 06/27/2024. It was initially added to our database on 06/27/2024.

Guest Assist runs on the following operating systems: iOS.

Users of Guest Assist gave it a rating of 1 out of 5 stars.

Pros

Provides a platform for guests to explore tourist attractions and services in Quintana Roo.
Offers instant access to emergency services and assistance during their stay.
Helps tourists find nearby restaurants, hotels, transportation, and other essential services.
Includes geolocation features to help guests navigate the area easily.
Offers real-time updates on local events, weather forecasts, and news relevant to tourists.

Cons

May require active internet connection for full functionality, which could be limiting in remote areas or for users with limited data plans.
Some features may not be available offline, impacting usability in areas with poor connectivity.
Potential privacy concerns related to tracking and geolocation features.
Limited to exploring tourist attractions and services specific to Quintana Roo, may not be suitable for travelers looking for broader information.

FAQ

What is Guest Assist?

Guest Assist is an initiative by the Gobierno del Estado Libre y Soberano de Quintana Roo designed to enhance the tourism experience by providing assistance and information to visitors in the region.

How can I access Guest Assist services?

You can access Guest Assist services through their official website, mobile app, or by contacting local tourism information centers.

What type of assistance does Guest Assist provide?

Guest Assist provides various forms of assistance including accommodation information, local attractions, emergency services, transportation options, and cultural insights.

Is there a cost associated with using Guest Assist?

No, the services provided by Guest Assist are free of charge for all visitors.

How do I report an issue or provide feedback through Guest Assist?

You can report issues or provide feedback by using the contact form available on the Guest Assist website or app.

Are there multilingual support options available?

Yes, Guest Assist offers support in multiple languages to cater to international tourists.

Can I use Guest Assist for group travel arrangements?

Yes, Guest Assist can assist with planning and coordinating group travel arrangements and activities.

Is Guest Assist available year-round?

Yes, Guest Assist services are available year-round to support visitors during all seasons.

What should I do in case of an emergency while in Quintana Roo?

In case of an emergency, you can contact local authorities directly or use the emergency assistance feature in the Guest Assist app for immediate support.

Does Guest Assist have social media presence?

Yes, Guest Assist is active on social media platforms where they share updates and engage with visitors.

Minh Ong

I'm Minh, a software engineer and author with a passion for exploring and writing about the latest in software and technology. With my experience in software development and a specialization in software updates and content creation, I bring a deep understanding of the tech landscape to my reviews and articles. My focus is on providing you with comprehensive insights into general software topics and the latest industry news.

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