Guest Assist 2.3.4

GOBIERNO DEL ESTADO LIBRE Y SOBERANO DE QUINTANA ROO – Freeware – iOS
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It provides information and guidance on procedures for the care and/or resolution of emergency situations affecting the physical integrity or personal property of tourists visiting the Mexican Caribbean in the state of Quintana Roo, Mexico. This app is part of the Tourist Assistance Program.

<ol>
 <li>Free calls to emergency numbers such as 911 (Emergencies), 088 (National Guard), 089 (Anonymous Report), 078 (roadside assistance), and the Tourism Secretariat Call Center.</li>
 <li>Legal advice and personalized attention.</li>
 <li>Access to the official catalog of Tourist Service Providers.</li>
 <li>Possibility to share location with a trusted person using mobile phone functionalities.</li>
 <li>Official legal and administrative procedures: loss or theft of passport, cloned bank card, filing complaints against tourist service providers, complaints about cyber fraud, medical information.</li>
 <li>Directory of accredited consular corps in Quintana Roo, Mexico.</li>
 <li>Directory of State Attorney General's Offices in Quintana Roo, Mexico.</li>
 <li>Directory of Government Hospitals in the state of Quintana Roo, Mexico.</li>
</ol>

Please note: The Secretariat of Tourism Call Center service is only available to tourists located in the state of Quintana Roo, Mexico.

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